FAQ: Core Space
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I buy multiples of the same pledge?

Yes, if you double your basic pledge you'll receive an extra base game and an extra copy of all unlocked stretch goals. If you have an Early Bird pledge, extra pledges also cost £78.

Last updated: November 22, 2017 08:20

When will the pledge manager become available?

6-8 weeks after the campaign ends.

Last updated: November 17, 2017 12:18

What's the terrain made of?

The terrain is pre-punched, 1.5mm thick card, printed in a high quality finish on both sides.

Last updated: November 17, 2017 12:18

I'm new to Kickstarter, what do I do?

  • Choose your reward level and your add-ons. Add them together to make your total and then make your pledge.

  • Shipping costs are calculated during the pledge manager stage, see the 'Shipping Costs' chart.

  • After the campaign ends we will send you our pledge manager. The pledge manager allows you to give us your shipping address, specify which pledge and add-ons you chose and pay for your shipping costs.

  • Read the updates, they may have important news :)

Last updated: November 17, 2017 12:18

Exactly how heavy is this?

The boxed game, without stretch goals, would weigh a little under 3 kg!

Last updated: November 17, 2017 12:18

How does the shipping work?

Shipping is based on location and weight of parcel. It is arranged during the pledge manager stage.

Last updated: November 17, 2017 12:18

Is there a retailer discount?

Not for this particular campaign.

Last updated: November 17, 2017 12:18

How do I include add-ons? There doesn't seem to be a button for it?

Just add up the total of your pledge, including add-ons and then pledge that. Make a note of the add-ons you want , you will need to tell us at the pledge manager stage.

Last updated: November 17, 2017 12:18

Can I use PayPal?

Kickstarter doesn't have an option for PayPal.

Last updated: November 17, 2017 12:18

Is the terrain modular or fixed to set designs?

It's completely modular.

Last updated: November 17, 2017 12:18

How are the stretch goals affected if I buy two or more games?

If you buy two games, you will get two times the stretch goals, if you buy four you will get four times the stretch goals and so on.

Last updated: November 17, 2017 12:18

I really like this but I think I'll wait until it's in the shops.

We think you should jump on board as early as possible for two reasons:

  • You will get much more from the Kickstarter than you will in a retail box.
  • Without your support on Kickstarter it might never reach the shops!
Last updated: November 17, 2017 12:18

When is this due to ship to the backers?

November 2018.

Last updated: November 17, 2017 12:18

Can I see the rules or the game being played?

Yes, there is a link to the beta rules here: https://www.dropbox.com/s/h71exp8pnx9kn3j/Battle-Systems-Beta-V1.0-070917.pdf?dl=0

And you can see the game in action on our Gameplay Videos.

Last updated: November 17, 2017 12:18

What are the minis made of?

High quality PVC Plastic, it's durable and holds great detail.

Last updated: November 17, 2017 12:18

What scale are the minis?

They are 32mm scale.

Last updated: November 17, 2017 12:18

Do the miniatures come pre-assembled?

Yes, all the miniatures come pre-assembled. We may offer a resin version of some of the miniatures and if we do only those will require assembly.

Last updated: November 17, 2017 12:18

Will the game be translated into other languages?

It depends on how well we fund. Hopefully we will get some translations coming.

Last updated: November 17, 2017 12:18

Can I add extra items in the pledge manager?

Of course, but remember the more you add in the campaign the more free content gets unlocked.

Last updated: November 17, 2017 12:18

Help! I can't view the video!

Fear not! Here's a copy on youtube: https://youtu.be/l1jItuHDr2o

Also playing solo for 1 round: https://youtu.be/hsGKXzL5F2U

Colin and Wayne: https://youtu.be/Fa4gqhsT7qQ

Let's Play: https://youtu.be/cPoLkAQ7jNA

Last updated: November 17, 2017 13:59

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password: https://core-space.backerkit.com/backer_accounts/password/new.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account at: https://core-space.backerkit.com/backer_accounts/sign_up.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Account recovery here: https://core-space.backerkit.com/backer_accounts/sign_in

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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